#ThisAnthroLife #anthropology #ThisAnthroLifebyAdam
The first step involves making absent experiences better. This could refer to situations where customers are not physically present in a store or restaurant, such as when they order online or through a mobile app. Improving these absent experiences suggests a focus on efficiency, convenience, and overall customer satisfaction in the digital or remote interaction process. The second step involves redesigning the ordering process itself. This includes the integration of technology to streamline and improve the customer's experience. The aim is to eliminate inefficiencies in the traditional ordering process, such as the time it takes for a human to manually input the customer's order.
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